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Initial Commit of AgileBill Open Source

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2008-11-26 14:50:40 -08:00
parent ae5a0fc25e
commit 02306ccc47
2954 changed files with 410976 additions and 0 deletions
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37
reports/ticket/department.xml Normal file
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<report>
<title>Department Ticket Statistics</title>
<graph type="bar" title="" width="500" height="300">
<dataset>
<sql>SELECT B.name, count(A.id) as total from %%AGILE_DB_PREFIX%%ticket A join %%AGILE_DB_PREFIX%%ticket_department B on A.department_id=B.id</sql>
<criteria>A.site_id = %%DEFAULT_SITE%%</criteria>
<orderby>GROUP BY name ORDER BY total DESC</orderby>
</dataset>
</graph>
<break />
<level>
<sql>SELECT B.name, count(A.id) as total from %%AGILE_DB_PREFIX%%ticket A join %%AGILE_DB_PREFIX%%ticket_department B on A.department_id=B.id</sql>
<criteria>A.site_id = %%DEFAULT_SITE%%</criteria>
<orderby>GROUP BY name ORDER BY total DESC</orderby>
<indent>0</indent>
<column>
<display>Department</display>
<field>name</field>
<visible>true</visible>
<group_children_by>true</group_children_by>
<aggregate>true</aggregate>
</column>
<column>
<display>Tickets</display>
<field>total</field>
<total>true</total>
</column>
<graph type="line" title="" width="600" height="180">
<dataset>
<sql>SELECT from_unixtime(A.date_orig,"%Y-%u") as yearmonth, count(A.id) as total, B.name from %%AGILE_DB_PREFIX%%ticket A left join %%AGILE_DB_PREFIX%%ticket_department B on A.department_id=B.id</sql>
<criteria>A.site_id = %%DEFAULT_SITE%%</criteria>
<orderby>GROUP BY yearmonth ORDER BY yearmonth ASC</orderby>
</dataset>
</graph>
<break />
</level>
</report>

37
reports/ticket/staff.xml Normal file
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<report>
<title>Staff Ticket Statistics</title>
<graph type="bar" title="" width="500" height="300">
<dataset>
<sql>SELECT B.nickname, count(A.id) as total from %%AGILE_DB_PREFIX%%ticket A join %%AGILE_DB_PREFIX%%staff B on A.staff_id=B.id</sql>
<criteria>A.site_id = %%DEFAULT_SITE%%</criteria>
<orderby>GROUP BY nickname ORDER BY total DESC</orderby>
</dataset>
</graph>
<break />
<level>
<sql>SELECT B.nickname, count(A.id) as total from %%AGILE_DB_PREFIX%%ticket A join %%AGILE_DB_PREFIX%%staff B on A.staff_id=B.id</sql>
<criteria>A.site_id = %%DEFAULT_SITE%%</criteria>
<orderby>GROUP BY nickname ORDER BY total DESC</orderby>
<indent>0</indent>
<column>
<display>Staff</display>
<field>nickname</field>
<visible>true</visible>
<group_children_by>true</group_children_by>
<aggregate>true</aggregate>
</column>
<column>
<display>Tickets</display>
<field>total</field>
<total>true</total>
</column>
<graph type="line" title="" width="600" height="180">
<dataset>
<sql>SELECT from_unixtime(A.date_orig,"%Y-%u") as yearmonth, count(A.id) as total, B.nickname from %%AGILE_DB_PREFIX%%ticket A left join %%AGILE_DB_PREFIX%%staff B on A.staff_id=B.id</sql>
<criteria>A.site_id = %%DEFAULT_SITE%%</criteria>
<orderby>GROUP BY yearmonth ORDER BY yearmonth ASC</orderby>
</dataset>
</graph>
<break />
</level>
</report>

158
reports/ticket/ticket_volume.xml Normal file
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<report>
<title>New Ticket Statistics</title>
<level>
<title>By Year</title>
<sql>SELECT from_unixtime(A.date_orig,"%Y") as yearmonth, count(A.id) as total from %%AGILE_DB_PREFIX%%ticket A </sql>
<criteria>A.site_id = %%DEFAULT_SITE%% </criteria>
<orderby>GROUP BY yearmonth ORDER BY yearmonth</orderby>
<indent>0</indent>
<column>
<display>Year:</display>
<field>yearmonth</field>
<aggregate>true</aggregate>
<width></width>
<format></format>
<group_children_by>true</group_children_by>
<visible>true</visible>
<hide_dups>false</hide_dups>
<sql></sql>
<sql_criteria></sql_criteria>
<condition></condition>
<total>false</total>
<total_format></total_format>
<link></link>
</column>
<column>
<display>Total Tickets</display>
<field>total</field>
<total>true</total>
</column>
</level>
<break />
<graph type="bar" title="" width="500" height="300">
<dataset>
<sql>SELECT from_unixtime(A.date_orig,"%Y") as yearmonth, count(A.id) as total from %%AGILE_DB_PREFIX%%ticket A </sql>
<criteria>A.site_id = %%DEFAULT_SITE%% </criteria>
<orderby>GROUP BY yearmonth ORDER BY yearmonth</orderby>
</dataset>
</graph>
<break />
<level>
<title>By Month</title>
<sql>SELECT from_unixtime(A.date_orig,"%Y-%m") as yearmonth, count(A.id) as total from %%AGILE_DB_PREFIX%%ticket A </sql>
<criteria>A.site_id = %%DEFAULT_SITE%% </criteria>
<orderby>GROUP BY yearmonth ORDER BY yearmonth</orderby>
<indent>0</indent>
<column>
<display>Year and Month:</display>
<field>yearmonth</field>
<aggregate>true</aggregate>
<width></width>
<format></format>
<group_children_by>true</group_children_by>
<visible>true</visible>
<hide_dups>false</hide_dups>
<sql></sql>
<sql_criteria></sql_criteria>
<condition></condition>
<total>false</total>
<total_format></total_format>
<link></link>
</column>
<column>
<display>Total Tickets</display>
<field>total</field>
<total>true</total>
</column>
</level>
<break />
<graph type="line" title="" width="700" height="300">
<dataset>
<sql>SELECT from_unixtime(A.date_orig,"%Y-%m") as yearmonth, count(A.id) as total from %%AGILE_DB_PREFIX%%ticket A </sql>
<criteria>A.site_id = %%DEFAULT_SITE%% </criteria>
<orderby>GROUP BY yearmonth ORDER BY yearmonth</orderby>
</dataset>
</graph>
<break />
<level>
<title>By Week</title>
<sql>SELECT from_unixtime(A.date_orig,"%Y-%u") as yearmonth, count(A.id) as total from %%AGILE_DB_PREFIX%%ticket A </sql>
<criteria>A.site_id = %%DEFAULT_SITE%% </criteria>
<orderby>GROUP BY yearmonth ORDER BY yearmonth</orderby>
<indent>0</indent>
<column>
<display>Year and Week:</display>
<field>yearmonth</field>
<aggregate>true</aggregate>
<width></width>
<format></format>
<group_children_by>true</group_children_by>
<visible>true</visible>
<hide_dups>false</hide_dups>
<sql></sql>
<sql_criteria></sql_criteria>
<condition></condition>
<total>false</total>
<total_format></total_format>
<link></link>
</column>
<column>
<display>Total Tickets</display>
<field>total</field>
<total>true</total>
</column>
</level>
<break />
<graph type="line" title="" width="800" height="300">
<dataset>
<sql>SELECT from_unixtime(A.date_orig,"%Y-%u") as yearmonth, count(A.id) as total from %%AGILE_DB_PREFIX%%ticket A </sql>
<criteria>A.site_id = %%DEFAULT_SITE%% </criteria>
<orderby>GROUP BY yearmonth ORDER BY yearmonth</orderby>
</dataset>
</graph>
<break />
<level>
<title>By Day</title>
<sql>SELECT from_unixtime(A.date_orig,"%Y-%m-%d") as yearmonth, count(A.id) as total from %%AGILE_DB_PREFIX%%ticket A </sql>
<criteria>A.site_id = %%DEFAULT_SITE%% </criteria>
<orderby>GROUP BY yearmonth ORDER BY yearmonth</orderby>
<indent>0</indent>
<column>
<display>Year, Month, and Day:</display>
<field>yearmonth</field>
<aggregate>true</aggregate>
<width></width>
<format></format>
<group_children_by>true</group_children_by>
<visible>true</visible>
<hide_dups>false</hide_dups>
<sql></sql>
<sql_criteria></sql_criteria>
<condition></condition>
<total>false</total>
<total_format></total_format>
<link></link>
</column>
<column>
<display>Total Tickets</display>
<field>total</field>
<total>true</total>
</column>
</level>
<break />
<graph type="line" title="" width="800" height="300">
<dataset>
<sql>SELECT from_unixtime(A.date_orig,"%Y-%m-%d") as yearmonth, count(A.id) as total from %%AGILE_DB_PREFIX%%ticket A </sql>
<criteria>A.site_id = %%DEFAULT_SITE%% </criteria>
<orderby>GROUP BY yearmonth ORDER BY yearmonth</orderby>
</dataset>
</graph>
<break />
</report>