<?xml version="1.0" encoding="ISO-8859-1" ?> <translate> <name>ticket_department</name> <!-- define the block title translations --> <title_add>Add Department</title_add> <title_view>View Departments</title_view> <!-- define the menu lable translations --> <menu>Departments</menu> <menu_add>Add</menu_add> <menu_view>List</menu_view> <!-- define the field translations --> <field_group_id>Available to Group(s)</field_group_id> <field_setup_email_id>Default Email Setup</field_setup_email_id> <field_name>Department Name</field_name> <field_description>Department Description</field_description> <field_status>Is Active?</field_status> <field_piping>Enable Piping?</field_piping> <field_piping_setup_email_id>Email setup to use for piping</field_piping_setup_email_id> <!-- define any custom resources --> <view_tickets>View all tickets for this department</view_tickets> </translate>